Review Status
Google, Yelp!, Facebook, and TripAdvisor can take a long time to respond back to us on updates, sometimes up to 30 days per challenge. Naturally, we want to know as soon as possible.
We promise that as soon as Dandy does hear from your review sites, we update our system and let you know by email immediately.
You can always check on your own too:
- Login to Dandy - https://app.getdandy.com/
- Go to "Review Deletion"
- Check out the Statuses of our efforts in the "ACTION" column.
Here are the descriptions of the Statuses
Status |
Description |
Request in progress | We are analyzing your reviews and our legal team is preparing our challenge intervention for the review sites. Soon, we will send the challenge to the review sites. |
Review Challenge Sent | We have challenged your review with the review site and are awaiting their response. We challenge reviews by preparing a demand letter and an electronic challenge. |
Analyzing Response | We have received some correspondence from the review site regarding your review and are analyzing this information and working directly with the review site on your behalf. |
Preparing Escalated Review Challenge | This escalated approach is a higher degree of intervention. We have already prepared our review challenge, it has been received by the review site and they have asked us for more information. |
Escalated Challenge Sent | This escalated approach is a higher degree of intervention. We have already prepared our review challenge, it has been received by the review site and they have asked us for more information. We have prepared an additional challenge to the review site to help remove this review and have sent it to the review site |
Analyzing Response | We have received some correspondence from the review site regarding your review and are analyzing this information and working directly with the review site on your behalf. |
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